CANCELLATIONS
Free Cancellation Policy
Clients may cancel their reservation without incurring any fees provided the cancellation is made at least 48 or 72 hours (depending on the vehicle type) prior to the scheduled pickup time. Cancellations made after this period will be subject to a cancellation fee, which may include up to 100 Euro (depending on the vehicle type). To cancel a reservation, clients must contact us through email or one of our phone operators.
VIP & Group Transfers Cancelation
Free Cancellations for VIP and Group Transfer (Mercedes S class and all Group Transfers) must be submitted via email or phone operator and received 72 hours or more prior to the scheduled pickup time. Failure to meet this requirement will result in the application of a Cancellation fee of 100 Euro.
Standard & Premium Cancelation
For all other vehicles, the Free Cancelation policy is applied for all cancellations submitted via email and received 48 hours or more prior to the scheduled pickup time. Failure to meet this requirement will result in the application of a Cancellation fee of 50 Euro.
Clients must retain the email confirmation of cancellation as proof.
Please note that inclement weather conditions or unexpected mechanical issues related to weather are beyond our control, and David Intercar cannot be held responsible for resulting delays.
Regarding airport arrivals and departure transfers, all cancellations must be received no less than 72 hours prior to the pickup time.
For round-trip orders, each trip must be cancelled separately. In the event that there is no car or chauffeur available for your airport pickup, it is crucial that you contact our office before choosing an alternative mode of transportation. Failure to do so will result in the full amount for the trip being charged to your account.
SERVICES & PRICES
Non-Contractual Commitment of Prices
The displayed price applies only for pick-ups from Otopeni International Airport to the city of Bucharest (within 15 km). For destinations outside Bucharest, the fare will be calculated based on the distance.
IMPORTANT: Prices are subject to change and do not represent a contract assumed by simple display on the site. The displayed prices do not include VAT.
DAVID INTERCAR SRL makes reasonable efforts to keep prices updated, but it is possible that they may not be updated in real-time. The client will receive a final and binding offer upon confirmation and acceptance of the order or transfer booking.
Bookings and Orders
Any booking or order made through the forms on the site is considered a request for a quote. The final confirmation of the service and price will be made by phone or email, directly with a representative of DAVID INTERCAR SRL.
Copyright and Intellectual Property
The content of the davidintercar.ro website (including, but not limited to, texts, images, logos, graphic elements, databases, and source code) is the property of DAVID INTERCAR SRL and is protected by Copyright Law and intellectual property laws.
The user has the right to view the content on their own device and to print it for personal and non-commercial purposes. Any other use, including copying, reproduction, distribution, or modification, is strictly prohibited without the prior written consent of DAVID INTERCAR SRL.
Zero Tolerance Policy
We have a zero-tolerance policy against harassment, discrimination, and rudeness either verbally or in writing against our employees and contractors. In such an event, we reserve full rights to withdraw our goods and services to consumers effective immediately. Full money paid for goods and services won’t be refundable.